Terms and conditions

Terms and Conditions

A. General Provisions

I. Introductory Provisions
These terms and conditions (hereinafter referred to as "Terms and Conditions") of the company HARD TASK TRAINING s.r.o., Company ID: 07530757, Registered Office: Hovorčovická 702, Postal Code 250 85 BAŠŤ, Czech Republic, registered in the Commercial Register under file number 301847 C at the Municipal Court in Prague (hereinafter referred to as "HARD TASK TRAINING"), govern, in accordance with the provisions of Section 1751(1) of Act No. 89/2012 Coll., the Civil Code, as amended (hereinafter referred to as the "Civil Code"), the mutual rights and obligations of the contracting parties arising in connection with or based on a contract concluded between HARD TASK TRAINING and another person through HARD TASK TRAINING’s online store. The online store is operated by HARD TASK TRAINING on the website located at www.hardtask.cz (hereinafter referred to as the "Website") through the website's interface (hereinafter referred to as the "Company Web Interface").
Provisions that deviate from the Terms and Conditions can be stipulated in specific terms for certain types of contracts. Deviating provisions specified in the special terms for certain types of contracts take precedence over the provisions of the Terms and Conditions.
Deviating provisions from the Terms and Conditions may also be negotiated in a purchase contract. The deviating provisions in the purchase contract take precedence over both the Terms and Conditions and the special terms for certain types of contracts.
The provisions of the Terms and Conditions are an integral part of the purchase contract. The purchase contract and the Terms and Conditions are drawn up in the Czech language. A purchase contract can only be concluded in the Czech language.
The company HARD TASK TRAINING may amend or supplement the Terms and Conditions. This provision does not affect rights and obligations that arose during the validity of the previous version of the Terms and Conditions.

II. Contracting Parties
The company HARD TASK TRAINING.
The buyer is either a natural person or a legal entity who places an order for goods and/or services in the form of educational courses provided by HARD TASK TRAINING electronically through the website www.hardtask.cz, and based on this order, a contract is concluded (hereinafter referred to as the "Buyer").
A natural person who enters into a contract outside the scope of their business activity or outside the scope of their independent professional activity concludes a consumer contract under these Terms and Conditions (hereinafter referred to as the "Consumer").
In cases where legal regulations restrict the conditions for purchasing goods or services from HARD TASK TRAINING's offer catalog (e.g., due to age, possession of a specific firearms license, citizenship, qualification, license, etc.), a contract cannot be concluded with a person who is not authorized to do so, and any legal act aimed at concluding such a contract is invalid from the outset.
In the case of contracts concluded under Part B of the Terms and Conditions, the Buyer is also considered to be any person designated by the Buyer as the one who utilizes the contract concluded by the Buyer. These individuals are required to adhere to all obligations under these Terms and Conditions, just like the Buyer.

III. User Account

Upon registering on the website, the buyer can access their user interface. From the user interface, the buyer can place orders for goods and services (hereinafter referred to as the "User Account").
When registering on the website and when ordering goods and services, the buyer is required to provide accurate and truthful information. The buyer must update the information in the User Account whenever any changes occur. The information provided by the buyer in the User Account and when ordering goods and services is considered correct by HARD TASK TRAINING.
Access to the User Account is secured by a username and password. The buyer is obligated to maintain confidentiality regarding the information necessary to access their User Account.
The buyer is not authorized to allow third parties to use the User Account.
HARD TASK TRAINING may cancel the User Account, particularly if the buyer has not used their User Account for more than three years or if the buyer breaches their obligations under the purchase contract, including these Terms and Conditions.
The buyer acknowledges that the User Account may not be available continuously, especially due to necessary maintenance of HARD TASK TRAINING's hardware and software, or the hardware and software of third parties.

IV. Contract Conclusion

All product presentations and service offers displayed in the Company's web interface are for informational purposes only, and HARD TASK TRAINING is not obliged to conclude a contract for goods or services. The provisions of Section 1732(2) of the Civil Code shall not apply.
The Company's web interface contains information about products and services. Prices for goods and services are listed, including VAT and all related fees. The prices of goods and services remain valid as long as they are displayed in the Company's web interface. Prices are not adjusted based on automated decision-making tailored to the buyer. This provision does not limit HARD TASK TRAINING's ability to conclude a purchase contract under individually agreed terms (e.g., price discounts for contractual partners).
In the event of a return, the buyer bears all costs associated with the return and the transportation or delivery of goods to HARD TASK TRAINING’s premises.
In the event of service termination during its course, which is not the fault of HARD TASK TRAINING, the buyer bears all costs incurred in connection with the service. HARD TASK TRAINING is not liable for any related damages incurred by the buyer.
The Company's web interface also contains information about packaging and delivery costs, as well as the method and time of delivery. The packaging and delivery costs listed in the Company's web interface apply only when the goods are delivered within the territory of the Czech Republic. If the buyer partially withdraws from the purchase contract and the total purchase price of the goods for which the buyer has not withdrawn from the contract does not meet the minimum amount required for free delivery, the buyer's right to free delivery ceases, and the buyer must pay the delivery costs to HARD TASK TRAINING.

V. Ordering Goods and Services through the Web Interface

To order goods and services, the buyer must complete an order form via the Company’s web interface. The order form primarily includes the following information:

• The ordered goods (the buyer "places" the selected goods into the electronic shopping cart on the Company’s web interface),
• The ordered services (the buyer "places" the selected services into the electronic shopping cart on the Company’s web interface),
• The method of payment for the purchase price of the goods, the requested delivery method of the ordered goods or information about the service location (course venue), or the meeting place with instructors, and
• Information about the costs associated with the delivery of the goods (hereinafter collectively referred to as the "Order").

Before submitting the Order to HARD TASK TRAINING, the buyer can review and modify the information entered in the Order, including the ability to identify and correct any errors made when entering the Order details. The buyer submits the Order to HARD TASK TRAINING by clicking on the "ORDER" button. The information provided in the Order is considered accurate by HARD TASK TRAINING. HARD TASK TRAINING will immediately confirm receipt of the Order to the buyer via email, sent to the buyer’s email address listed in the User Account or in the Order (hereinafter referred to as the "Buyer’s Email Address").

HARD TASK TRAINING reserves the right to request additional confirmation of the Order depending on the nature of the Order (quantity of goods, scope of services, purchase price, estimated delivery costs), for example, in writing or by phone.

The contractual relationship between HARD TASK TRAINING and the buyer is established upon the delivery of the acceptance of the Order (acceptance), which is sent by HARD TASK TRAINING to the Buyer’s Email Address.

The buyer agrees to the use of remote communication methods when concluding the purchase contract. The costs incurred by the buyer when using remote communication methods in connection with the conclusion of the purchase contract (internet connection fees, phone call costs) are borne by the buyer, and these costs do not differ from the standard rates.

VI. Reservation of the Right to Refuse an Order and Withdrawal from the Contract

HARD TASK TRAINING reserves the right to refuse any placed order for the sale of goods or services, including the rental of a shooting range or shooting facility, even without providing a reason. In some cases, HARD TASK TRAINING may request additional information about the buyer and their activities before accepting the order.

The buyer agrees that HARD TASK TRAINING reserves the right to refuse an already accepted order for goods or services, or to withdraw from the contract if it becomes aware of any information indicating a security or other reason that the goods or services supplied by HARD TASK TRAINING should not be delivered to the buyer. In such a case, HARD TASK TRAINING is entitled to withdraw from the contract without providing a reason in accordance with Section 2001 et seq. of the Civil Code. If the order has already been paid for, HARD TASK TRAINING will promptly refund the amount paid to the bank account from which the order was paid.

VII. Price of Goods and Services and Payment Terms

The buyer is obliged to pay the price of goods, services, and any related delivery costs as per the purchase contract, by wire transfer to the bank account of HARD TASK TRAINING (hereinafter referred to as the "HARD TASK TRAINING Account").

HARD TASK TRAINING maintains accounts in Czech koruna (CZK) and euros (EUR). The account details will be provided in the order confirmation email based on the currency in which the order was placed.

Along with the purchase price of the goods, the buyer is also obliged to pay HARD TASK TRAINING the agreed costs of packaging and delivery. Unless expressly stated otherwise, the term "purchase price" also includes the costs associated with delivery.

HARD TASK TRAINING does not require a deposit or any similar advance payment from the buyer. This does not affect the provisions in paragraph 7 regarding the obligation to pay the purchase price of goods and services in advance.

The purchase price of goods is due within 3 days of concluding the purchase contract.

The purchase price of services is due no later than one month before the start of the service delivery; if the order is placed less than one month before the course, payment is due within three days of the order. If the service order is placed less than 5 days before the course, payment is due within 24 hours or before the start of the course.

The buyer is obliged to pay the purchase price with the correct variable symbol.

The buyer's obligation to pay the purchase price is fulfilled when the relevant amount is credited to the HARD TASK TRAINING account with the correct variable symbol.

For payments from abroad, the variable symbol must be entered in the "field 70" format as /VS/xxxxxx without spaces, where xxxxxx represents the digits of the variable symbol. Alternatively, the variable symbol can be entered in the text field, and the payment confirmation or statement should be sent via email to HARD TASK TRAINING at payments@hardtask.cz. The buyer is responsible for the costs of making payments from abroad (type "OUR" fees), except for SEPA payments, where the "SHA" fee type is used.

HARD TASK TRAINING reserves the right, especially in cases where the buyer has not confirmed the order (as per Article V, paragraph 3), to require full payment before shipping the goods to the buyer. Section 2119(1) of the Civil Code does not apply.

Any discounts on the price of goods offered by HARD TASK TRAINING to the buyer cannot be combined.

HARD TASK TRAINING is a VAT payer. If a tax document (invoice) is issued based on the purchase contract for the ordered goods or services, the buyer agrees that this document will be sent in electronic form to the buyer's email address unless otherwise agreed by the contractual parties.

VIII. Withdrawal from the Purchase Contract by the Consumer for Goods Delivered via Shipment

The consumer acknowledges that according to Section 1837 of the Civil Code, it is not possible to withdraw from a purchase contract for the delivery of goods manufactured according to the consumer’s specifications or tailored to their personal needs.

Unless the situation described in paragraph 1 applies or any other case where withdrawal from the purchase contract is not allowed, the consumer is entitled, in accordance with Section 1829(1) and (2) of the Civil Code, to withdraw from the purchase contract within fourteen (14) days from the day the consumer or a third party designated by the consumer (other than the carrier) takes possession of the goods, or the last piece of goods if the consumer ordered multiple items in a single order delivered separately, or the last part or piece of a delivery consisting of several items or parts.

The withdrawal from the purchase contract must be sent to HARD TASK TRAINING within the time frame specified in paragraph 2. The consumer can deliver the withdrawal to the business address of HARD TASK TRAINING or send it via email to objednavky@hardtask.cz.

In the event of withdrawal from the purchase contract, the contract is canceled from the outset. The consumer shall return or hand over the goods to HARD TASK TRAINING without undue delay, no later than fourteen (14) days after the withdrawal from the contract. This deadline is considered met if the consumer sends the goods before the expiration of this period. If the consumer withdraws from the purchase contract, they bear the costs associated with returning the goods to HARD TASK TRAINING, even if the goods cannot be returned by ordinary postal means due to their nature.

In the case of withdrawal from the purchase contract as per paragraph 2, HARD TASK TRAINING will return all monetary funds received from the consumer within fourteen (14) days from the withdrawal, using the same payment method as originally used by the consumer. HARD TASK TRAINING is also entitled to return the payment to the consumer once the goods have been returned, or in another manner if the consumer agrees and incurs no additional costs. HARD TASK TRAINING is not obligated to return the funds until it receives the goods or the consumer proves that they have sent the goods back.

HARD TASK TRAINING is entitled to unilaterally set off any claims for damage to the goods against the consumer's claim for a refund of the purchase price.

In cases where the consumer is entitled to withdraw from the purchase contract in accordance with Section 1829(1) of the Civil Code, HARD TASK TRAINING is also entitled to withdraw from the contract at any time before the consumer takes possession of the goods. In such a case, HARD TASK TRAINING will promptly return the purchase price to the consumer without undue delay, via a bank transfer to the account specified by the consumer.

If a gift is provided to the consumer along with the goods, the gift agreement between HARD TASK TRAINING and the consumer is concluded with a cancellation condition that, should the consumer withdraw from the purchase contract, the gift agreement regarding such a gift becomes ineffective, and the consumer is obliged to return the gift to HARD TASK TRAINING together with the goods.

IX. Special Arrangements for Goods Delivered to the Consumer at the Seller's Premises

Some types of goods are subject to legal regulations that require HARD TASK TRAINING to hand over the goods exclusively to a competent individual at the seller's premises.

HARD TASK TRAINING reserves the right to designate any offered goods as being available for collection exclusively at the seller's premises.

For goods ordered via the user account through the company's web interface and collected at HARD TASK TRAINING’s premises, the consumer is entitled to inspect the goods, test their quality, and reasonably check their functionality before accepting them. For such goods, the provisions concerning off-premises sales do not apply, and the consumer can only withdraw from the contract by refusing to accept the goods.

If the consumer withdraws from the purchase contract made under paragraph 1, the contract is canceled from the outset.

In the case of withdrawal from a contract concluded according to paragraph 1, the provisions of Article VIII, paragraphs 5, 7, and 8 apply accordingly.

X. Rights from Defective Performance

1. Governing Law: The rights and obligations of the contracting parties regarding defective performance are governed by applicable statutory regulations (particularly sections § 1914 to 1925, § 2099 to 2117, and § 2161 to § 2174b of the Civil Code and Act No. 634/1992 Coll., on Consumer Protection, as amended).

2. Liability of HARD TASK TRAINING: HARD TASK TRAINING is responsible to the buyer for ensuring that the product upon delivery is free from defects and further guarantees that:

   • It conforms to the agreed description, type, quantity, as well as quality, functionality, compatibility, interoperability, and other agreed characteristics.
   • It is suitable for the purpose the buyer requires and for which HARD TASK TRAINING agreed.
   • It is delivered with the agreed accessories and instructions for use, including installation or assembly instructions.

3. Additional Guarantees: Besides the agreed characteristics, HARD TASK TRAINING ensures that:

   • The product is suitable for the purpose for which products of this kind are generally used, taking into account third-party rights, legal regulations, technical standards, or industry codes of conduct, if there are no technical standards.
   • The product meets the usual characteristics, including durability, functionality, compatibility, and safety, that the buyer may reasonably expect, considering public statements made by HARD TASK TRAINING or another party in the same contractual chain, particularly advertising or labeling, unless HARD TASK TRAINING proves that it was unaware of them or that they were amended in a comparable manner before the contract was concluded, or that they could not have influenced the buying decision.
   • The product is delivered with accessories, including packaging, installation instructions, and other user instructions that the buyer can reasonably expect.
   • The product corresponds to the quality or performance of a sample or model provided by HARD TASK TRAINING before the contract was concluded.

4. Exemptions: The previous paragraph does not apply if HARD TASK TRAINING specifically informed the buyer before the conclusion of the contract that some characteristics of the product differ, and the buyer expressly agreed to this.

5. Responsibility for Installation: HARD TASK TRAINING is also responsible for defects caused by improper installation or assembly if the installation was carried out by HARD TASK TRAINING or under its responsibility.

6. Timeframe for Claims: The buyer can claim a defect that appears within two years from the delivery. If a defect appears within one year of delivery, the product is presumed to have been defective at the time of delivery, unless the nature of the product or the defect excludes this. This period does not run while the buyer cannot use the product, if the defect was rightly claimed.

7. Remedies: If the product has a defect, the buyer can request its removal. The buyer may choose to request either a new product without defects or repair of the defective product, unless the chosen method of defect removal is impossible or disproportionately expensive compared to the alternative. This is assessed particularly with regard to the significance of the defect, the value the product would have had without the defect, and whether the defect can be removed without significant inconvenience to the buyer. HARD TASK TRAINING may refuse to remove the defect if it is impossible or disproportionately expensive, especially considering the significance of the defect and the value the product would have had without the defect.

8. Defect Removal: HARD TASK TRAINING will remove the defect within a reasonable time after it is claimed, in a way that does not cause significant inconvenience to the buyer, considering the nature of the product and the purpose for which the buyer purchased it. To remove the defect, HARD TASK TRAINING will take the product to its premises at its own expense. If the defect requires dismantling a product that was installed in accordance with the nature and purpose of the product before the defect appeared, HARD TASK TRAINING will carry out the dismantling of the defective product and the installation of the repaired or new product, or will cover the associated costs.

9. Discounts and Contract Termination: The buyer can request a reasonable discount or withdraw from the contract if:

   • HARD TASK TRAINING refused to remove the defect or did not remove it according to the business conditions.
   • The defect recurs.
   • The defect is a fundamental breach of the contract.
   • It is evident from the statements of HARD TASK TRAINING or circumstances that the defect will not be removed within a reasonable time or without significant inconvenience to the buyer.

10. Minor Defects: If the defect is minor, the buyer cannot withdraw from the contract as per the previous paragraph. If the buyer withdraws from the contract, HARD TASK TRAINING will refund the purchase price to the buyer without undue delay after receiving the product or after the buyer proves that the product has been sent.

11. Claims Submission: The defect can be claimed at HARD TASK TRAINING where the product was purchased. However, if another person is designated for repair who is closer to the buyer, the buyer should claim the defect from the person designated for repair.

12. Complaint Acceptance: Except in cases where another person is designated for repair, HARD TASK TRAINING is obliged to accept complaints at any location where complaint acceptance is possible given the range of products sold or services provided, or even at its headquarters. HARD TASK TRAINING is obliged to provide the buyer with a written confirmation upon filing a complaint, stating the date of the complaint, its content, the method of complaint resolution requested by the buyer, and contact details for providing information about the complaint resolution. This obligation also applies to other persons designated for repair.

13. Resolution Timeframe: Complaints, including defect removal, must be resolved and the buyer must be informed no later than thirty (30) days from the date of the complaint, unless HARD TASK TRAINING and the buyer agree on a longer period. If the subject of the obligation is the provision of digital content, including digital content provided on a tangible medium, or a digital content service, the complaint must be resolved within a reasonable time, considering the nature of the digital content or digital content service and the purpose for which the buyer requested it.

14. Post-Deadline Claims: After the expiration of the period according to the business conditions, the buyer may withdraw from the contract or request a reasonable discount.

15. Confirmation of Complaint Resolution: HARD TASK TRAINING is obliged to issue a confirmation to the buyer about the date and method of resolving the complaint, including confirmation of the repair performed and its duration, or a written justification for rejecting the complaint. This obligation also applies to other persons designated for repair.

16. Claims for Expenses: The buyer who has the right from defective performance is also entitled to compensation for expenses reasonably incurred in asserting this right. However, if the buyer does not claim the compensation within one month after the expiry of the period in which the defect should be claimed, the court will not grant the right if HARD TASK TRAINING argues that the right to compensation was not claimed in time.

17. Additional Provisions: Further rights and obligations of the parties related to HARD TASK TRAINING's liability for defects may be governed by the complaint procedure of HARD TASK TRAINING.

18. Quality Guarantee: HARD TASK TRAINING or another person may provide the buyer with a guarantee for quality beyond their statutory rights from defective performance.

XI. Additional Rights and Obligations of the Parties

1. Transfer of Ownership: The buyer acquires ownership of the sold goods at the moment of receiving the goods at the premises or at the moment of dispatching the shipment to the buyer.

2. Codes of Conduct: HARD TASK TRAINING is not bound by any codes of conduct in the sense of § 1820 paragraph 1 letter n) of the Civil Code.

3. Delivery of Information: Information can be delivered to the buyer's electronic address (email, data box).

4. Handling Complaints: HARD TASK TRAINING handles consumer complaints via email. Complaints can be sent to the electronic address of HARD TASK TRAINING. Information about the resolution of the complaint will be sent to the buyer’s electronic address. HARD TASK TRAINING has not established other rules for handling complaints.

5. Alternative Dispute Resolution: The Czech Trade Inspection Authority is responsible for extrajudicial resolution of consumer disputes from consumer contracts, including purchase contracts and service contracts, with its headquarters at Štěpánská 567/15, 120 00 Prague 2, ID: 000 20 869, website: https://adr.coi.cz/cs. The online dispute resolution platform located at http://ec.europa.eu/consumers/odr can be used for resolving disputes between HARD TASK TRAINING and the buyer from the purchase contract.

6. European Consumer Centre: The European Consumer Centre Czech Republic, located at Štěpánská 567/15, 120 00 Prague 2, website: http://www.evropskyspotrebitel.cz, is the contact point under Regulation (EU) No 524/2013 of the European Parliament and Council of May 21, 2013, on online dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC (Regulation on Online Dispute Resolution).

7. Supervisory Authorities: The buyer can file a complaint with a supervisory or state authority. HARD TASK TRAINING is authorized to sell goods based on a trade license. The relevant trade licensing office conducts trade inspections. The Office for Personal Data Protection oversees data protection. The Czech Trade Inspection Authority supervises compliance with the Civil Code and Act No. 634/1992 Coll., on Consumer Protection, as amended.

8. Governing Law and Jurisdiction: The governing law for contracts concluded under these terms and conditions is Czech law. The governing language is Czech, and the competent court is the District Court for Prague-East for cases decided by district courts and the Regional Court in Prague for cases decided by regional courts, in matters not related to extrajudicial resolution of consumer disputes.

9. International Elements: If the contract contains an international (foreign) element, the buyer, who is a consumer, understands that these are specific services provided exclusively in a country different from the country of habitual residence, and therefore Article 6 paragraphs 1 and 2 of Regulation (EC) No 593/2008 of June 17, 2008, on the law applicable to contractual obligations (Rome I) does not apply.

10. Risk of Change in Circumstances: The buyer assumes the risk of changes in circumstances as per § 1765 paragraph 2 of the Civil Code.

XII. Protection of Personal Data    

Information Obligation: HARD TASK TRAINING fulfills its information obligation to the buyer pursuant to Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (hereinafter referred to as "GDPR Regulation") related to the processing of the buyer's personal data for the purposes of fulfilling the purchase contract, negotiating the purchase contract, and fulfilling HARD TASK TRAINING’s public law obligations, through a separate document.

XIII.Sending Commercial Communications and Storing Cookies:     

The buyer agrees, in accordance with § 7 paragraph 2 of Act No. 480/2004 Coll., on Certain Information Society Services and on Amendments to Certain Acts (Act on Certain Information Society Services), as amended, to receive commercial communications from the seller at the buyer's electronic address or phone number. The seller fulfills its information obligation to the buyer in accordance with Article 13 of the GDPR Regulation related to the processing of the buyer's personal data for the purposes of sending commercial communications through a separate document.     The seller fulfills its statutory obligations related to any potential storage of cookies on the buyer’s device through a separate document.

B. Special Provisions for Certain Types of Contracts

XIV. Conditions for Participation in Educational Courses:

1. • Courses provided by HARD TASK TRAINING are services related to the use of leisure time, where the contract specifies the date or period of these services.
   • According to § 1837 letter j) of the Civil Code, the consumer cannot withdraw from an already concluded contract.
   • The buyer is entitled to cancel the order for the educational course in writing no later than 14 days before the planned date of the course by sending a cancellation request via email to HARD TASK TRAINING (email: finance@hardtask.cz).
   • In case of cancellation as per the previous paragraph, the buyer has the right to a 100% refund of the already paid course fee, which will be refunded to the bank account from which the payment was made. In the case of partial or full payment with a voucher (Article XVII.), the voucher can be reused, or a new voucher will be issued under the same conditions and with the validity period of the used voucher, and the amount paid beyond the voucher will be refunded.
   • If the cancellation occurs later than 14 days before the planned course date, the buyer assumes the risk of changes in circumstances according to § 1765 paragraph 2 of the Civil Code, and the course order cannot be canceled. The buyer may transfer their participation to another person with the agreement of HARD TASK TRAINING and approval from HARD TASK TRAINING; in such cases, it is considered that the buyer purchased the course for this third person at their own expense. HARD TASK TRAINING reserves the right to refuse such a person according to Article VI.
   • In justified cases, HARD TASK TRAINING may make an exception to the cancellation conditions and offer a replacement at its discretion.
   • Basic course fees include instruction according to the established curriculum of HARD TASK TRAINING, materials or tools in electronic or printed form, instructor’s explanation, and issuance of a certificate of completion from HARD TASK TRAINING.
   • The buyer understands that educational courses usually take place in outdoor environments, such as outdoor shooting ranges, land, and buildings that simulate non-standard situations based on the specific educational course and occur under various weather and other conditions. The buyer is required to arrive in appropriate clothing, footwear, and, if necessary, protective equipment suitable for the type and difficulty of the course as well as the weather, and to bring spare clothing and footwear if necessary.
   • The buyer acknowledges that educational courses may involve a high level of physical or mental stress. It is prohibited to attend the course under the influence of alcohol, addictive substances, or medication that reduces concentration or orientation, or if the participant is ill.
   • The buyer is required to comply with applicable regulations related to the type of course, such as Act No. 119/2002 Coll., on Firearms and Ammunition, as amended, range operating regulations, instructions from authorized personnel of HARD TASK TRAINING, including range managers, armorer, and instructors (hereinafter referred to as “authorized personnel of HARD TASK TRAINING”). By participating in the course, the buyer confirms that they have been informed about the range regulations and agrees to fully comply with the instructions of the authorized personnel of HARD TASK TRAINING. The buyer is required to adhere to the safety conditions outlined in Section C of the terms and conditions.
   • If the buyer orders firearm rental as part of the course, it is considered a rental of movable property under legal conditions for the duration of their physical presence at the course location under the supervision of authorized personnel of HARD TASK TRAINING and for the purpose of completing the course. The rented firearm cannot be used with the buyer’s own ammunition unless otherwise agreed with HARD TASK TRAINING. The buyer is required to follow any instructions from authorized personnel of HARD TASK TRAINING.
   • If the buyer orders ammunition for the course that they are not authorized to own, it remains the property of the supplier and is considered a rental of movable property under legal conditions for the duration of their physical presence at the course location under the supervision of authorized personnel of HARD TASK TRAINING and for the purpose of completing the course (ammunition consumption). The remaining ammunition must be returned to HARD TASK TRAINING at the end of the firearm rental period according to paragraph 11. In the case of multi-day courses, authorized personnel of HARD TASK TRAINING will store the ammunition at the end of each block or course interruption.
   • If the buyer orders ammunition for the course and proves their right to own it, the conditions for the sale of goods apply as per the conditions for goods delivered at the seller’s premises (Article IX.).
   • If the buyer orders any additional items from the HARD TASK TRAINING catalog for the course, it is considered a rental of movable property for a specified period, which is the duration of the course. In the case of multi-day or otherwise segmented courses, HARD TASK TRAINING, through authorized personnel, may require the return of items at the end of each block or course interruption for storage.
   • If any item is provided for loan, it is a loan of movable property for a specified period, which is the duration of the course. In the case of multi-day or otherwise segmented courses, HARD TASK TRAINING, through authorized personnel, may require the return of items at the end of each block or course interruption for storage.
   • If the buyer commits a serious safety violation during the educational course or repeated safety violations, or if they are unable to complete the course due to health or safety concerns, the instructor or range manager has the right to exclude the buyer from the course, without entitlement to a refund of the course fee or any other costs incurred by the buyer in connection with the course. In justified cases (e.g., sudden health issues), HARD TASK TRAINING may offer a replacement at its discretion.
   • If the buyer decides to withdraw from the course, they are not entitled to a refund of the course fee or any other costs incurred in connection with the course (e.g., firearm rental).
   • HARD TASK TRAINING reserves the right to cancel the course order if the minimum capacity of the educational course is not met or if necessary to ensure the safety of individuals and property (e.g., in the case of significantly adverse weather conditions). In connection with this, HARD TASK TRAINING may also cancel orders for courses requiring the completion of the canceled course.
   • HARD TASK TRAINING will inform the buyer electronically at the buyer’s email address about the cancellation of the course order or its part (one or more courses from the ordered set of courses) as per the previous paragraph. In the case of cancellation of the order, the entire paid fee will be refunded to the buyer’s bank account from which the payment was made, based on the buyer’s written request sent by email to HARD TASK TRAINING (email: finance@hardtask.cz), and the refund will be processed no later than 10 working days from the date of receipt of the refund request.